Whatever broke, we answer, day or night.
A broken sewer or water line, a cut fiber run, a washed-out road or parking lot, a flooded property. If we do the work, we do it 24/7. JWSR responds fast across Sussex, Warren, Morris, Hunterdon, Somerset, Passaic & Bergen County, NJ with the crew and equipment to dig it out, fix it, and get you back to normal.
Emergencies we respond to
Sewer line emergencies
Collapsed, backed-up, or broken sewer lines dug out and repaired fast.
Water main & service breaks
Located, exposed, and repaired so you get running water back.
Fiber & utility strikes
Fast, safe response when a fiber run or utility line is hit or exposed, on a jobsite or a state highway.
Asphalt & road failures
Washouts, sinkholes, and collapsed pavement on driveways, roads, and parking lots patched and stabilized.
Storm damage
Trees, flooding, and washouts cleared and stabilized, documented for insurance.
Failed septic
Emergency excavation for failing tanks and fields.
Flooding & drainage
Emergency grading and drainage to move water away from your home.
From your call to a crew on site
First, a real person answers, day or night, and asks the questions that matter: what failed, where, and how bad. If water is running where it should not be, we walk you through shutting it off at the curb or the main while the crew loads up.
Then we roll with the right equipment for the problem, not whatever happens to be free. Emergency markouts get called in where the utility companies offer them, the dig is opened safely, and the repair gets made or coordinated on the spot. Before we leave, the hole is backfilled and the site is safe, with any finish restoration scheduled in daylight if the emergency ran overnight.
You get a straight price before the machine starts wherever that is possible, and honest talk when the situation will not wait for paperwork. Nobody plans for a 2 a.m. water main break. The least we can do is make the next few hours predictable.
Asked at 2 a.m., answered here
Do you really answer at night and on weekends?
Yes. Emergencies do not keep business hours, so neither do we. We have replaced a restaurant's water main starting at 2 a.m. so the business never closed, and handled emergency telecom repairs on a state highway. Call 862-268-2510 any time.
How fast can you be on site?
For most of Sussex County we can be moving within the hour, and the rest of our seven-county area follows road time. Call and we will tell you exactly when we can be there, honestly.
What should I do while I wait?
If water is flowing, shut it off at the main or the curb stop, and keep people away from any hole, sinkhole, or exposed line. We will walk you through it on the phone.
Will insurance cover the work?
Often parts of it, depending on your policy and the cause. We document the damage and the work with photos and provide the paperwork your adjuster asks for. Storm damage especially should be photographed before any cleanup starts.
When something breaks, you need a crew that actually picks up and shows up. We have handled 2 a.m. water main repairs at restaurants timed around business hours, and emergency NJDOT repairs on state highways. We keep excavators, skid steers, bucket trucks, and the right tools on standby, and we are available around the clock.
Call or text 862-268-2510 right now. Tell us what is happening and we will tell you exactly when we can be there.
We show up after dark, too
A broken line doesn't wait for business hours, and neither do we. That's our crew and equipment on a night call, lights on, cones out, getting it dug and fixed while everyone else is closed.
Emergency? Call now.
24/7 response across Sussex, Warren, Morris, Hunterdon, Somerset, Passaic & Bergen County, NJ. Call 862-268-2510.
Call 862-268-2510